Frequently Asked Questions

  • Can you complete online tests or any similar assignments?

    Yes, our custom writing service has introduced this option to clients who cannot cope with their tests themselves. However, it is quite difficult to evaluate the scope of writer’s work in such orders. Therefore, the order price must be communicated with our online agents. Students will have to mention how many questions the test will include, what type of questions, etc so that we will know what writer to assign to the order. Moreover, students will have to provide their personal details to the university website. They can send it via message system directly to the writer or our customer support team that will forward all the details to the writer. We assure you that your personal details will never be shared with the third parties. Moreover, right after the test is passed, you can change your password to the university website to be sure that nobody will have access to your personal profile.

  • My deadline is over and there is no paper. What should I do?

    If you see that “Files” do not contain your order, please get in touch with our agents and they will immediately resolve the issue. Sometimes customers forget about the deadline settled while placing the order and they have a couple of minutes till the deadline expires and the order becomes visible to the customer. However, there can also be instances when we wanted to inform you about extended deadline for your papers and you indicated a wrong email address, so that it is impossible to get in touch with you. Sometimes spam filters protect clients from our messages. At the same time, the most common reason why the order is late is due to non-communication from the customer’s side. When writers do not know which points to choose from the order description, they send messages for clarifications. Customers very often ignore checking their message box and do not accept our calls. It leads to ignorance of what to do with paper requirements and writer does not know which direction to choose. In any case, if you have any problems with your research papers or essays because they are not completed on time, please contact us as soon as possible.

  • What should I do if I do not like the quality of my papers?

    If you think that writer did not follow all directions or overlooked some files that you forwarded, you can make a free revision request. However, we assure you that revision requests happen very rarely because our writers know that they have to cover paper requirements at once and no plagiarism can be found in orders. In case they get a revision request, they will adjust the papers according to the provided revision comments and will send the paper just when customer requests it. We kindly advise reading our revision policies on the corresponding page.

  • Do you have any sample papers?

    Yes, our company has a number of sample papers posted on the website (essays, reports, speeches, etc). You can check them on the corresponding page. Sample papers allow us to prove our competence and efficiency. They can serve as models for your personal pieces of writing. However, copying its content is considered as plagiarism.

  • I forgot my password. What should I do?

    If you are our new customer, you will have to register on our website and make your own password if you want to order any type of research. However, if you forgot it and cannot access your personal order form, you can contact our online agents and they will reset your password with a new one, which you will be able to replace in your profile settings.

  • When will I get my essays?

    If your order was successfully completed by the writer, the system will automatically send an email to you confirming that you can get your paper on the personal order page. However, it is only possible if the originally provided deadline expired. Then you will be able to download your paper.

  • How to download a MS Word paper?

    As soon as your custom writing order is completed, every customer can check the PDF version of the paper. You can see it in “Files.” As soon as you approve the PDF version, you will be able to download the order on your PC.

  • How can I use my personal order page?

    A personal order page presumes a customer’s profile where one can place new orders, check the progress of all orders, attach the needed materials in “Files” and communicate with our administrator/writer. It reflects all orders that customer has made as well as the processing ones. Personal order page has settings where customer can change the password. We encourage all our customers to check their personal order pages for possible messages from writers that usually ask for clarifications and cannot proceed working on the custom papers until they get some.

  • Do you have a Progressive Delivery service?

    Custom writing at includes progressive delivery service, which is popular among many students who order complex academic papers such as dissertation, thesis, capstone project, etc. Professors usually oblige students to submit their pieces of writing in small chapters or parts, so that they will provide feedback and students will have to elaborate the draft in accordance with it. Customers will have to pay for the progressive delivery that will give them a chance to get a chapter by chapter from their task. If you order this type of service, you will settle time frames for your writer or create the schedule when each chapter has to be submitted and reviews in compliance with professor’s feedback.

  • What does your order form include?

    If students desire to order custom papers from us, they will have to register on our website and fill out the order form. They will have to include such details as the topic and subject, number of pages, urgency, number of sources, etc. While indicating the number of pages, please mind that the cover page, references, and appendices are not counted. If you have any special instructions from your professor, reading materials that are not in a free access on the web, class notes, etc, you will have to forward them to your writer. It guarantees that he/she will be able to cover your instructions to the full. Moreover, you will also have a chance to choose the formatting style such as MLA, APA, Harvard, Chicago, etc. If you do not have any specific instructions for formatting, you can indicate “Other” in the order form. While placing the order, please make sure that you forward all your paper requirements to the writer to get custom writing according to your expectations. If the order will be completed and you forgot to mention the key details about the order, free revisions cannot be applied. Thus, we advise customers not to underestimate the importance of providing all instructions at once.

  • Can I send my notes/reading materials/professor’s instructions to the writer?

    If you are a new customer, you can contact our support team for possible clarifications if anything remains unclear regarding our custom writing service. However, the order process is very simple. As soon as you place the order, you will be able to check its progress in your profile. If you have any additional materials that must be used in your piece of writing, surely you are welcome to forward them to your writer. You can do it yourself by clicking on “Files” in your personal order page. They will automatically become visible for your assigned writer. Second, you can send the materials via message system, which allows attaching 1 document per message. Third, you can contact our online agents via email and send all the documents. They will take care of your files and send them directly to your writer, who works on the reviews, essays, etc.

  • Can I somehow communicate with my writer?

    If you would like to forward all your requests to the writer, you can do it with the help of our online agents working 24/7 or send a message directly to your writer. We have introduced an easy and convenient message system especially for such purposes. If your message is not being read for some time, our agents will contact him/her for immediate response. At the same time, we encourage every client who uses our custom writing services to regularly check their personal profiles for possible messages from the writer/administration, which usually refer to the clarification needed for successful order completion.

  • How can I be sure that my order is plagiarism-free?

    We deliver 100% original papers. We utilize 4 plagiarism search engines that allow us to get the most accurate results. We use only those plagiarism checkers that does not store our papers in any databases like Turnitin. Thus, you can be sure that there will be no instances when your professor will claim that you copied the paper from the web. Moreover, our writers are obliged to follow our anti-plagiarism rules and policies because we never tolerate plagiarism. Absolutely all orders that produces are scanned for plagiarism and our writers never plagiarize since they know that students’ grades and lives depend much on their orders. Along with your paper, you can always request a free plagiarism report to make sure that the content of your order is authentic. Our company is known for no plagiarism found in orders.

  • Are your orders stored in any database?

    We assure our clients that our papers are not stored in any database. We do not sell recycled orders and do not spread the same paper to different clients. We deliver only brand new custom papers on any topic. Regardless of the order type (speeches, essays, projects), we do not store any papers with their further usage.

  • How do you format your papers?

    The standard formatting peculiarities of our papers include: 300 words per page, 12 pt Times New Roman, 1-inch margins, double spacing. However, it is up to the writer what formatting instructions to follow. All our writers are well-aware of all citations styles such as APA, MLA, Harvard, Chicago, etc.

  • When will I receive my order?

    If you choose custom essay service, you will be the one responsible for setting deadlines. You will be requested to indicate the time frame for order completion. However, please mind that the time will be calculated from the moment when your payment will be verified. It means that if you pay at 8 P.M. on Thursday and choose 1 day urgency, you will be able to download your order by 8 P.M. on Friday. The sooner you verify the order, the better since your writer will have more time to read instructions and complete the order. If you order complex research projects, theses, or dissertation, speeches, you have to understand that such papers cannot be written within a couple of hours. Our writers will have to conduct a deep research, gather appropriate materials, attend libraries, etc. It requires much time and hot deadlines simply will not be accepted by the system. It is highly advisable not to place orders for essays writing right before your deadline. As soon as you get your project instructions, please place an order online because when the order will be completed, you will still have some time to read the paper and ask for revision (if needed). In such a way, you will be 100% positive that the order is written according to all your expectations.

  • Do you have a Money Back Guarantee?

    Since we are a highly reputable company, we offer a Money Back Guarantee Service in case our writer did not manage to cover your instructions as requested. However, we assure you that such instances will be excluded since every customer can request a free revision of order that guarantees the successful order completion. Our custom essay service includes “no plagiarism” policies, which are protected by Money Back Guarantee.

  • Who will complete my order?

    Some customers contact us telling that they want to be sure that a competent and talented writer was assigned to the order. We assure every client that we assign orders individually to every writing task and every research is being done by Master’s and PhD level writers according to the discipline customer mentioned in the order description. Every writer is required to fully cover the instructions and clarify requirements if anything is unclear or required further discussion with the customer.We are very attentive to the recruitment procedure and select our writers according to such aspects: Education background; Check of writing abilities and critical skills; Check of candidate’s knowledge in the indicated field(s); Check of applicant’s creativity and readiness to work on different writing tasks.

  • Can I decide what writer will work on my order?

    If you have already used our services and appreciate the manner how particular writers worked on your orders, you can request to assign the same writers to your order. You simply need to choose the ID of “preferred” writer while placing the order. If you do not know the ID of such writer, you can contact our Customer Support Team for assistance. However, if you forgot to mention the specific writer for your order, we cannot promise that he/she will be assigned to produce custom papers for you.

  • Where is my writer from?

    Our company employs writers from English speaking countries. All our writers are exposed to numerous tests prior to employment. They are supposed to reflect a strong command of English and perfect analytical/critical abilities. Be sure that whenever you order papers from us, you will always be pleased with the quality of writing because we hire only well-versed writers who know how to meet customers’ demands. All our writers have a vast knowledge in the respective disciplines and perfectly perform their duties.

  • What offers?

    If you would like to become successful in your studies, our custom writing service offers you an opportunity to make your dream come true. You are required to go through the registration step, place an order online, indicating all possible instructions or requirements to your writer and wait till your writer completes the order within the given time frame. If you desire to order papers online, you will only have to forward your professor’s instructions and fill out the order form. Please check how the ordering process at works: Every customer is required to fill out the order form and send us the payment receipt. Our order form is very simple and accurate, but whenever you experience any difficulties, you will be able to see the additional information that will appear in the pop-up window and explain which details are requested for every field. If you have successfully completed this step, you will gain access to your personal profile, which will help you to monitor the progress of your orders and give a chance to upload materials obligatory for the completion of custom papers. Moreover, every customer can use our message system for direct communication with administrator and writer if need be. When order form has been completed, customers are requested to pay for our writing services. We assign the most suitable writer to your research paper or essay. Our highly trained personnel will read all your requirements and will determine the most suitable writer to your order, who has already completed similar tasks. However, if customer has special requirements for the order completion (software or piece of literature that is not easily accessible on the web and libraries), they will have to indicate it in the order description. All completed orders can be checked in the personal profile. When our writer has completed the order, you will be able to see it in a preview version (PDF format). If you approve the quality of order, you will be able to see the MS Word version ready to be downloaded on your PC from the “Files” button. If you have read the order and understand that some parts should be adjusted, you can always make a free revision request and your assigned writer will revise the paper within the newly set deadline for revision. However, please remember that revision will not be granted if you change the original instructions for your custom writing. If you want to give us a try, please find the “Order now” form.

  • How can I be sure that your services are anonymous?

    If you desire to cooperate with, you will be required to provide some personal details such as your name, email address and valid phone number. guarantees that under no circumstances will your personal information be distributed to anyone else. Should you order a simple book review dissertation, we take care of customers’ confidentiality. We ask customers to indicate their phone numbers only for emergencies (e.g. writer needs clarifications for order completion). Therefore, we highly appreciate if customers are involved in the writing process because some orders simply cannot be produced without mutual cooperation. Moreover, our Customer Support Team members will never ask you to provide credit card information via phone conversation or live chat. You will only be required to mention it during the payment step with PayPal or any other payment method. If the order payment has been successfully verified, our online agents will send you a letter of confirmation. If you would like to learn more about our Privacy Policy, please click on the corresponding page.

  • What is your company’s location? is a LOCATION company that offers custom essay service to customer throughout the whole world. Our clients come mainly from English speaking countries that desire to improve their academic performance.

  • How safe and secure is the payment procedure? offers different payment methods to customer such as PayPal or Moneybookers, which are companies popular in the whole world for their quick and safe payments. Money transfers through such companies are legal and secure, whereas there are thousands of money transfers done each year by individual and corporate users. If you would like to order a report, an essay, or any similar type, you will have to complete the order form and choose the payment method from the list. Regardless from your choice of the payment method, you will be redirected to the company’s web page. If anything is unclear and you do not know how to fill our certain fields, you will be able to see the hints that make the payment process easy and fast for every user. If your order has been successfully verified, we will instantly assign the writer to work on the paper. If you would like to learn more information on the payment procedure, you are welcome to visit PayPal website.

  • Why do your orders cost more if to compare with other websites?

    For sure, our pricing system offers a little bit higher fees for our online papers. However, we treat every customer with an individual approach and produce only high quality orders that are plagiarism-free. Our company offers a system of guarantees. Therefore, we advise our customers not to become victims of those companies that offer essays for less than $10 per page. Do you still think that such company will assign a good writer to the order, who would get $5-7 maxim for professionally written page? Such fraudulent companies usually store papers in the databases and then resold them if someone places an order with a similar topic. Moreover, do not even expect that a competent writer will complete your order for such a low price, which can compromise your future grades and damage reputation. If you would like to get the highest grades, you invest money in your future and must be careful with the choice of essay writing company. We do not store our orders and never sell them to other parties. Therefore, our prices reflect hard work of our writers who are focused only on quality and efficiency, which are the core principles of our custom essay service.